Support for Block Jewel Classic: Puzzle

Find gameplay help, troubleshooting steps, privacy information, and contact details for Block Jewel Classic: Puzzle.

How to Play

Drag blocks: Move jewel blocks from the tray onto open grid spaces.
Fill rows or columns: Complete a full row or column to clear it from the board.
Clear multiple lines: Combo clears can earn higher scores and open more space.
Plan ahead: Every move matters as the board fills up.
Keep playing: The game ends when there is no space left for new blocks.

Frequently Asked Questions

Can I play offline?

Yes. The core puzzle game can be played offline. Ads or rewarded ad features may require an internet connection.

Does the game have a time limit?

The classic experience has no time pressure, so you can take your time and plan every move.

How is my progress saved?

Game progress, current board, settings, and best score may be saved locally on your device.

What happens if I uninstall the game?

Locally stored progress and settings may be deleted when the app is uninstalled.

Is my personal data collected?

We do not collect personal information directly. The game stores gameplay data locally, and ads may be served by third-party advertising providers. Read the Privacy Policy for details.

Troubleshooting

Force close the app and reopen it.
Restart your device if the game becomes unresponsive.
Make sure your device has enough free storage.
Update to the latest version available on the App Store or Google Play.
Check your internet connection if ads or rewarded ads are not loading.

Contact Us

For bug reports, support questions, or feedback, email us at:

vidvocab@gmail.com

Please include your device model, operating system version, app version, and a short description of the issue.